Claims & Product Condition — AUTOGRAPHED
FINAL SALE POLICY
ALL AUTOGRAPHED ALBUM SALES ARE FINAL. CANCELLATIONS, RETURNS, AND EXCHANGES DUE TO A CHANGE OF MIND ARE NOT ACCEPTED.
Autographed albums are opened for signing and then returned to protective sleeves. Some original album inclusions may be missing or incomplete due to the signing process.
Please review all product details and images carefully before placing your order.
AUTOGRAPH CONDITION
Signature placement, size, ink consistency, and appearance may vary. Minor smudging, ink transfer, fading, or overlapping signatures may occur during the signing process and are not considered defects.
The autograph and album you receive may differ slightly from the product images.
CLAIMS & UNBOXING VIDEO
Please record a continuous, unedited unboxing video beginning before the shipping package is opened and showing the entire unpacking process.
Claims regarding missing items or significant damage must be submitted within 7 days of delivery. A complete unboxing video and clear photos of the issue and shipping packaging are required. Claims submitted without the required evidence cannot be approved.
Because autographed albums are limited, an identical replacement may not be available. Approved claims will be handled based on product availability and the circumstances of the claim.
PRODUCT CONDITION
The outer box, case, sleeve, or cover is designed to protect the product inside. Minor dents, scratches, marks, discoloration, bends, folds, or other cosmetic imperfections may occur during signing, manufacturing, packaging, or transit.
Minor cosmetic imperfections that do not affect the overall use or appearance of the product are not considered defects and are not eligible for exchange or return.