Due to the pandemic and upcoming holidays, there are heavy delays in the shipment coming from Korea. However, MOST of in-stock orders will be processed within the same or next business day (excluding Saturday, Sunday) on a first-order, first-serve basis and will be packaged for delivery IF YOU ORDER BEFORE 2 PM (CST, Mon-Fri). Keep in mind that even we can ship out ASAP, delivery times will not be guaranteed. Thank you for understanding and waiting patiently, we will continue to try our best to fulfill all orders. Please check our FAQ for processing time and pre-order item details. Thank you Evies!

In-store Pickup Policy

Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.

  • BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)   
  • KATY: Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)   

Processing time:

Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates/hours above.

Once it’s ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.

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If you have any specific requests for a pre-order benefit / exclusive gift or certain version of the poster (order with unfolded or folded poster option), please leave a comment on the special instructions for seller section or email us at customerservice.evepink@gmail.com with your order number.

Then, if it's available, our Eve Pink shipping team will try our best to fulfill your request!

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