Skip to content

Pre-Order & Shipping Details — MD

PRE-ORDER PROCESS

Official Release → Manufacturer / Supplier Preparation → Ships to EVE PINK → Arrives at EVE PINK → Warehouse Receiving & Inspection → Order Fulfillment → Your Order Ships

The official release date is not the EVE PINK shipping date. Merchandise pre-orders often require additional manufacturer and supplier preparation after the official release before inventory is shipped to EVE PINK.

MANUFACTURER & SUPPLIER PREPARATION

Merchandise release and shipment schedules may differ significantly from standard album releases.

After the official release date, merchandise may require additional production, packaging, allocation, or supplier preparation before the manufacturer or supplier ships the inventory to EVE PINK.

Depending on the product, it may take approximately 2–4 weeks after the official release date for EVE PINK to receive the inventory. In some cases, inventory may arrive sooner or may take longer than 2–4 weeks.

Manufacturer and supplier schedules are outside of EVE PINK's control and may change or experience additional delays with little or no advance notice.

ESTIMATED DATES & DELAYS

All merchandise release, preparation, shipment, arrival, and fulfillment timelines are estimates and are not guaranteed.

The estimated release date does not guarantee when EVE PINK will receive the inventory. Delays may occur due to manufacturer or supplier schedules, production, international transit, customs clearance, carriers, or other circumstances outside of EVE PINK's control.

Additional delays may occur even after an initial estimated timeline has been provided, and updated information may not always be available from the manufacturer or supplier in advance.

A delay does not mean that the order has been canceled. Your pre-order will remain active, and fulfillment will begin once the inventory has arrived at EVE PINK and warehouse receiving and inspection have been completed.

ORDER FULFILLMENT

Once inventory arrives at EVE PINK, our warehouse team begins:

  • Receiving, counting, and organizing the shipment
  • Inspecting products for accuracy and visible damage
  • Preparing inventory for individual customer orders
  • Processing orders in order-number sequence, with earlier pre-orders processed first
  • Packing and verifying each order before shipment

For high-volume releases or large merchandise shipments, fulfillment may require additional processing time.

Once your order ships, you will receive a shipping confirmation email with tracking information.

PRE-ORDER + IN-STOCK ITEMS

If your order contains both pre-order and in-stock items, the entire order will be held until all items are available and ready for fulfillment.

If you need an in-stock item sooner, please place a separate order.

PRE-ORDER CANCELLATION

ALL PRE-ORDER SALES ARE FINAL.

By placing a pre-order, you acknowledge and accept that release dates, manufacturer and supplier schedules, inventory arrival dates, and fulfillment timelines are estimates and may change.

Pre-orders cannot be canceled or refunded due to release delays, manufacturer or supplier delays, shipment delays, inventory arriving later than originally estimated, changes to estimated timelines, or fulfillment processing times.

Please place your pre-order only if you are comfortable with the possibility of delays.