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[PRE-ORDER] BTS (방탄소년단) - 2021 WINTER PACKAGE
Regular price $70.99
Unit price per
BEFORE PURCHASE, PLEASE BE ADVISED OF THE FOLLOWING:
-Big Hit will not take responsibility for ANY missing inclusions, so unfortunately there is nothing we can do if anything is missing inside this product.
Please keep in mind that we are unable to know before sending this product. The event of this happening is unlikely, but not impossible, so please keep this in mind.
-We are NOT responsible for any damage to the outer casing of this product. We will package your item very safely, but there is nothing we can do about the state that the product is received by our warehouse.
We are NOT able to accept returns or exchanges if your item has an issue with any of the above. Please be understanding of this fact before making a purchase of this item.
The expected release date is 03/02/2021 BUT due to the high volume in-demand, it will ship out between 03/02-03/09/21 from Korea. Once it ships out, it usually takes us 5-7 business days, or in certain cases, it may take up to a week to receive the shipment. Then we begin fulfillment processing on a first-order, first-serve basis.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or pick up at a specific location you choose.
PRODUCT DETAILS:
- 1 Pouch + Wappen
- 1 Photobook : 204pgs
- 1 Making DVD
- 1 Photo Set
- 1 Mini Photo Box
- 1 Mini Poster Set
- 1 6-Cut Film Photo
- 1 Photocard
[FIRST PRESS OR PRE-ORDER BENEFIT ONLY]
- 1 Photo Sticker
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.
FOLDED vs UNFOLDED POSTER
For FOLDED poster, we receive our posters rolled up from the manufaturers so if customer choose a FOLDED version, then we have to fold them manually.
We guarantee you that our staff tries their best not to damage the poster while they are folding them but once its folded, it automatically creates creases around the poster.
However, since its made of paper, it can cause damage during the transit which we can't control. And we even already tried to put bubble wrap around the poster, it is still very easy to get damaged during the delivery.
To save customers with extra fees on the shipping, we made an option for FOLDED poster because if you choose UNFOLDED, shipping cost increases due to separate shipping.
We try to avoid folding into no more than 4 sections since we understand your love towards the posters. But with further discussion and damages towards the poster, now on, we will fold them into 6-8 sections which could fit well into the packaging and to avoid any further damages.
But, if this problem continuously occurs, we will decide to remove the FOLDED option or have to fold them into more than 6-8 sections so it can securely fit well into the packaging. We will try our best to improve on this matter.
If you don't mind taking a risk then please process as FOLDED, but we can't guarantee good condition of the poster when it arrives. And we can't be responsible for the damage while it could occur during the shipping.
However, if the problems continuously occur, then we will decide to remove the folded option.
If you choose UNFOLDED poster, shipping cost increases since it needs to go out separate shipping.
If you do not want any damages towards the poster, please order them as UNFOLDED. That's the best and secure way :)
Return Policy
ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.
If you have any further questions, please check our FAQ page!
In-store Pickup Policy
Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.
- BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
- KATY: Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)
Processing time:
Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates/hours above.
Once it’s ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.