The expected release date is 10.12.22 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Nemo Card (Random 1 out of 12)
- Jacket Photocard (Random 7 out of 24)
- Group Photocard (Random 1 out of 4)
- Unit Photocard (Random 1 out of 18)
- Member Photocard (Random 1 out of 16)
- Digital Content on NEMOZ APP
- 1 Photocard (Random 1 out of 4 - PER ALBUM)
Please keep in mind that, the production time of the ADDITIONAL PHOTOCARD GIFT could delay so it may take up to an additional 1-2 weeks to receive the shipment after it releases from Korea. Please note that this is not a guaranteed time frame as we may receive it earlier or later but on certain occasions, we had times where the Exclusive Photocard arrived later than the album.
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.