The expected release date is 09.11.23, and it usually takes 3-5 business days; in some instances, it may take up to a week for us to receive the shipment. Please note that this is not a guaranteed time frame, as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the pre-order volume, fulfillment processing could take longer than expected.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Photo Book
- Bookmark (Random 1 out of 3)
- Sticker (Random 1 out of 2)
- Selfie Photo Card (Random 1 out of 6)
- Postcard (Random 1 out of 3)
- EXCLUSIVE Selfie Photocard (Random 1 out of 3)
Please keep in mind that, the production time of the ADDITIONAL PHOTOCARD GIFT could delay so it may take up to an additional 1-2 weeks to receive the shipment after it releases from Korea. Please note that this is not a guaranteed time frame as we may receive it earlier or later but on certain occasions, we had times where the Exclusive Photocard arrived later than the album.
DISCLAIMER: Photocards may have possibilities of slight visible scratches, printing markings, lines, slight color discolorations, dents, smudging, etc. They were received from the supplier/manufacturer in this condition and cannot be returned or exchanged. All photocards are inspected before packaging for shipment. We understand the collective nature of these products and know how valuable they are to our customers. However, we need to make clear that small/minor defects may have occurred while manufacturers have printed or during transit, and Eve Pink cannot be responsible for individual personal preferences regarding the conditions of photocards.
FIRST-PRESS / PRE-ORDER ONLY:
POSTER: You MUST select the UNFOLDED POSTER option BEFORE adding the item to your cart.
- If you choose UNFOLDED then it will be SHIPPED SEPARATELY!
If you purchase the album with an UNFOLDED poster, please keep in mind that the poster is shipped separately in a tube and it may not be delivered at the same time as your album. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If you do not receive it by then, please email us at firstname.lastname@example.org.
*If an album has an assigned version poster, then that version poster will be sent out along with the same version album. However, if that version poster is unavailable, then a RANDOM version will be sent out and it could be duplicated in certain cases depending on the availability.
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made to protect the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc., on the cover, cannot be a reason for exchange or return. The inner sleeve may be affected because contact with the disk cannot be a reason for exchange or return. The disk label may have not been applied smoothly due to the nature of the process.
*** Outbox/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover, may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.