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HI EVIES!

If you have any specific requests for a pre-order benefit or Exclusive Gift (EXCLUDING WEVERSE GIFT - RANDOMLY GIVEN) or certain version of the poster (order with UNFOLDED or FOLDED poster option), please leave a comment on the Special Instructions for seller section and email us at customerservice.evepink@gmail.com with your order number.

If it is available, our shipping team will try our best to fulfill your request! However, please keep it mind that it is not always guaranteed.

NCT (엔시티) ALBUM - NCT 2018 [EMPATHY] (REALITY ver : OPENED ALBUM)

Regular price $23.99

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VERSION

Low stock

The expected release date is 03.15.18 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment.  Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.

Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.

IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.

PRODUCT DETAILS (REALITY VER ONLY):

  • Cover
  • Photobook
  • Lyric Book
  • Postcard (Random 1 out of 18)
  • Photocard (1 out of 18 : YOU CAN CHOOSE YOUR BIAS)

IMPORTANT NOTES:

  • Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown. 
  • The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.

*** Outbox/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.

For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.


RETURN POLICY

ALL SALES ARE FINAL. NO RETURN OR EXCHANGE. NO EXCEPTIONS.

If you have any further questions, please visit our FAQ page.

IN-STORE PICKUP POLICY

Once your order is ready for in-store pickup, an email notification will be sent to the email address provided at checkout.

  • BELLAIRE : Monday - Thursday (11 PM - 7 PM), Friday - Sunday (11 AM - 8 PM)   
  • KATY: Sunday - Friday (11 PM - 8 PM), Sunday (11 AM - 9 PM)   

Processing time:

Once in-store pickup order has been submitted, please allow 2-3 BUSINESS DAYS to be processed and ready to be picked up at our physical store on the dates / hours above.

Once it is ready to be picked up, you will receive a SECOND notification via email. When picking up, please provide a valid photo ID or verify order details such as order number, name on order, or billing address.

We highly recommend customers to pick up within 1-2 weeks of their order being ready for in-store pickup.

Please pay attention when selecting your shipping method. "In-Store Pickup" is only for local customers who can pick up their order from our store. IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or pick up at a specific location you choose. Please visit our FAQ for additional information.

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