The expected release date is 07.20.22 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- STAYC Official Fragrance Card
- Photocard (Random 1 out of 12)
- Circle Card (Random 1 out of 6)
SPECIAL EXCLUSIVE GIFT:
- 2 Photocards (Random 2 out of 12)
Please keep in mind that, the production time of EXCLUSIVE PHOTOCARD could delay so it may take up to 1-2 weeks to receive the shipment once it releases from Korea. Please note that this is not a guaranteed time frame as we may receive it earlier or later but on certain occasions, we had times when the Exclusive Photocard arrived later than the album.
FIRST-PRESS / PRE-ORDER ONLY:
- Poster (Random 1 out of 2)
POSTER: You MUST select the UNFOLDED POSTER option BEFORE adding the item to your cart.
- If you choose UNFOLDED then it will be SHIPPED SEPARATELY!
If you purchase the album with an UNFOLDED poster, please keep in mind that the poster is shipped separately in a tube and it may not be delivered at the same time as your album. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If you do not receive it by then, please email us at firstname.lastname@example.org.
*If an album has an assigned version poster, then that version poster will be sent out along with the same version album. However, if that version poster is unavailable, then a RANDOM version will be sent out and it could be duplicated in certain cases depending on the availability.
- Release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown.
- The outer box/case/sleeve/cover is made for protecting the product underneath. Small spots, scratches, flaws, discoloration, bend, crease, etc. may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Small wrinkles, bent, creases, tears, etc. on the cover cannot be a reason for exchange or return. The inner sleeve may be affected due to the contact with the disk cannot be a reason for exchange or return. The disk label may not be applied smoothly due to the nature of the process.
*Outbox/case/cover is designed for protecting the product underneath. Small scratches, flaws, discoloration, cutouts, etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.