The expected release date is 08.31.21 and it usually takes us 3-5 business days or in certain cases, it may take up to a week to receive the shipment. However, due to high-demand and large volume of pre-orders for the Jewel Case VER., it may take up to 1-2 weeks after the release date for us to receive the shipment. Please note that this is not a guaranteed time frame as we may receive it earlier. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.
Depending on the volume of pre-orders, fulfillment processing could take longer than expected.
Please order with consideration. ALL SALES ARE FINAL - NO RETURN / NO CANCELLATION.
IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.
- Photobook (Random 1 out of 8)
- Photocard (Random 1 out of 8)
FIRST-PRESS / PRE-ORDER ONLY:
- Poster (Random 1 out of 4)
- Frame Photocard (Random 1 out of 8)
- Special Mini Photobook (Random 1 out of 2)
POSTER: You MUST select the UNFOLDED POSTER option BEFORE adding the item to your cart.
- If you choose UNFOLDED then it will be SHIPPED SEPARATELY!
*If an album has an assigned version poster, then that version poster will be sent out along with the same version album. However, if that version poster is unavailable, then a RANDOM version will be sent out.
If you purchase the album with an UNFOLDED poster, please keep in mind that the poster is shipped separately in a tube and it may not be delivered at the same time as your album. If you receive one item but not the other, please allow for 3-5 business days for all items to arrive. If you do not receive it by then, please email us at firstname.lastname@example.org.
*** Outbox/case/cover is made for protecting the product underneath. Small scratches, flaws, discoloration, cutout etc. on the outer box/case/cover may occur during packaging/delivery and cannot be the reason for return or exchange.
For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.